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Terms of Service

By accessing or using our services, you agree to comply with our Terms of Service.

Last Modified: March 11, 2025

Welcome to Jellydator! These Terms of Service and the Privacy Policy (hereinafter collectively referred to as the “Agreement”) govern your access and use of the Jellydator application (“Platform”) available through www.jellydator.com (“Website”) and all guides, documentation and support (“Resources”) provided by Jellydator Systems, UAB.

The Platform, Website, and Resources are collectively referred to as the “Service”. The Service is owned and operated by Jellydator Systems, UAB, a company operating in accordance with the laws of the Republic of Lithuania. Any reference in this Agreement to the “Company,” “we,” “us,” or “our” refers to Jellydator Systems, UAB, and any reference to “you,” “your,” or “User” refers to the individual or legal entity who accesses and uses the Service.

YOUR USE OF THE SERVICE IS EXPRESSLY CONDITIONED ON YOUR ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE WITH ANY PROVISIONS OF THIS AGREEMENT, YOU ARE PROHIBITED FROM USING THE SERVICE. BY PROCEEDING TO USE THE SERVICE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THIS AGREEMENT.

Table of Contents

  1. Additional Services
  2. Eligibility
  3. The Service
  4. Account Registration, Privacy and Security
  5. Subscriptions, Payments, Cancellations & Refunds Policy
  6. Referral Program
  7. User Content
  8. Information Disclaimer
  9. Intellectual Property
  10. Non-Provision of Professional Advice
  11. Risk Warning
  12. Personal Responsibility
  13. Prohibited Activities
  14. Account Termination
  15. Support Service
  16. Access to the Service
  17. Maintenance
  18. Disclaimer of Warranties
  19. Limitation of Liability
  20. Indemnification
  21. Governing Law and Jurisdiction
  22. Severability
  23. Assignment
  24. No Waiver
  25. Changes
  26. Links to third-party websites
  27. Notices
  28. Force Majeure

1. Additional Services

You hereby acknowledge and agree that the Company may, at its sole discretion, provide additional software, products, or tools (collectively “Additional Services”) through the Website or mobile application. Any use of such Additional Services may be governed by terms and conditions (“Additional Terms”) that are separate and distinct from those detailed in these Terms of Service. The Company shall make all such Additional Terms available to you prior to your use of such Additional Services. By proceeding to download/use any such Additional Services, you agree to abide by all such Additional Terms in addition to these Terms of Service. In the event of any conflict or inconsistency between any provisions of these Terms of Service and those contained in Additional Terms, the Additional Terms shall prevail with respect to your use of Additional Services.

2. Eligibility

You may only use the Service if you must meet the following eligibility criteria:

2.1. You are at least eighteen (18) years of age or the minimum age of majority in the jurisdiction where you reside, and you have the capacity to enter into a binding legal agreement;

2.2. If you enter into this Agreement on behalf of a legal entity, you represent and warrant that you meet the criteria in Section 2.1 above, and you have the authority to act on behalf of the legal entity, including the authority to bind the former to this Agreement and all obligations arising from the use of the Service.

Please note that you are strictly prohibited from accessing/using the Service if you are under 18 years of age and/or under the age of majority in the jurisdiction where you reside.

3. The Service

The Platform is a cloud-based automated market analysis and trading application that enables you to:

3.1. Configure your own strategies (“Private Strategies”) or use strategies shared by other Users or the Company (“Shared Strategies”) on the Platform.

3.2. Automatically or manually place “buy/sell” orders on third-party exchanges using the information generated by your selected strategies and any third-party data sources you connect with your account.

The Platform is hosted on Jellydator’s cloud servers, and all user data, including configured strategies and account settings, is stored securely on our servers, not locally on your device.

Please note that the Platform is not an exchange, and the Service does not provide financial advice. You are solely responsible for any buy/sell orders placed through your account with any third-party exchanges. If you have any questions regarding the Service, please send your query to [email protected] before subscribing.

You acknowledge and agree that the Company provides the Service for your personal use only and in compliance with applicable law.

UNLESS EXPRESSLY SPECIFIED OTHERWISE, THE COMPANY’S RESPONSIBILITY IS LIMITED TO PROVIDING THE SERVICE IN ACCORDANCE WITH THE PROVISIONS OUTLINED IN THIS AGREEMENT

4. Account Registration, Privacy and Security

All Users are required to register an account on the Website to start using the Service.

4.1. Account Registration
You can sign up for an account for free by visiting www.jellydator.com. You will be required to provide a valid email and select a password to register an account.

4.2. Account Approval
We issue all accounts at our sole discretion. We are not legally obligated to provide an account to any User, and we reserve the right to decline any account requests without providing reasons for our decision.

4.3. Your Privacy
All personal data we collect from you is processed in accordance with our Privacy Policy. Please carefully review our Privacy Policy before signing up for an account, and do not submit any personal data if you do not agree with our privacy practices. Please note that we do not process any payment data. Our third-party payment processor, Stripe, Inc., processes all payments on our behalf.

4.4. Account & Data Security
You are solely responsible for keeping your account login credentials confidential to prevent unauthorised access to your account. You must not share your account with any third party, and any violation of this rule may result in suspension or termination of your account. You assume full responsibility for all usage and activities under your account. You agree to immediately report any unauthorised access or suspicious activity to [email protected].

We implement industry-standard security measures, including encryption and secure data storage, to protect your information. However, you acknowledge that no online service can guarantee absolute security. For details on how we handle and protect your data, please refer to our Privacy Policy.

You hereby release the Company from all liability for any unauthorised access to your account, except in cases of proven negligence on our part. You acknowledge that you are responsible for using strong passwords, securing your login credentials, and taking reasonable steps to protect your account. Your decision to use the Service is entirely at your own risk.

4.5. Ancillary Costs
The use of the Service requires access to the Internet, and we will not be responsible for any data connectivity charges incurred by you during your use of the Service. All such charges are solely your responsibility.

5. Subscriptions, Payments, Cancellations & Refunds Policy

5.1. Subscription Plans
The Company currently offers monthly and annual subscription plans to suit different user requirements. All our current subscription plans and accompanying subscription fees are listed on our Website and quoted in USD (excluding applicable taxes). You will be billed for your selected plan in accordance with the provisions of Section 5.3 below.

5.2. Change in Pricing
We reserve the right to change our subscription fees from time to time at our sole discretion. In the event of any changes in our subscription fee, we will notify you by posting a notice on the Platform and/or by sending you an email informing you of our new pricing. Any changes in our subscription fees will not impact your current subscription term, and new subscription fees will only become effective from the date of your subscription renewal. We will give you at least 30 days’ notice before the due date of your subscription renewal, informing you of the new subscription fees. If you do not agree with any changes to our subscription fees, your sole remedy is to cease using the Service. By continuing to use the Service after the end of your current subscription term, you agree to pay the new subscription fee for the continued use of our Services.

5.3. Payments and auto-renewals

5.4. Invoices
All your subscription invoices and receipts will be made available to you electronically, and you can access them by logging into your account.

5.5. Free Trials and Promotional Offers
The Company may, at its sole discretion, offer any available subscription plans to you on a free trial basis. Free trials are offered once per user for a fixed period only. To continue using the Service after the end of your free trial, you will be required to pay the subscription fee as listed on our Website. Please note that if you provided your payment details when signing up for a free trial, your payment method will be automatically billed for the plan you were benefiting from as part of the free trial at the end of the free trial period, and it will automatically renew until cancelled. If you do not wish to be billed for the subscription after the end of the free trial period, you must cancel the subscription before the end of the free trial period.

You understand and accept that your use of the Service during a free trial is subject to the provisions of this Agreement, and by joining a free trial, you agree to abide by all applicable provisions of this Agreement. You acknowledge and agree that free trials can only be used once per user.

The Company may also offer special promotions with a different subscription fee than our standard offer. If you subscribe to such promotions during the term of your free trial period, your free trial will immediately terminate upon your acceptance of the promotional offer, and you will be billed for the promotional offer in accordance with the provisions of Section 5.3 above. Please note that if you are currently making use of the Service under a special promotion, you will not qualify for another promotional offer until your current promotional offer term has elapsed. For the avoidance of any doubt, you will not be eligible to benefit from the same promotional offer more than once.

5.6. Cancellations and Refund Policy

6. Referral Program

The Jellydator Referral Program allows existing Users to invite new Users to join the Platform. The User who invites a new User is referred to as the Referrer, while the invited User is referred to as the Referee. Participation in the Referral Program is voluntary and subject to the provisions outlined below.

6.1. Eligibility

6.2. Earning Referral Rewards

6.3. Redeeming Referral Rewards

6.4. Limitations of Jellydator Credits
Jellydator Credits are subject to the following limitations:

6.5. Jellydator Credit Expiration and Termination

6.6. Referral Program Abuse Prevention
We reserve the right to track and verify all referral transactions. We also reserve the right to review and revoke referral rewards in cases of suspected abuse, including but not limited to:

Any user found engaging in these activities may face disqualification from the Referral Program and potential account suspension.

6.7. Modification and Termination of the Referral Program

6.8. Eligibility for Affiliate Program
Referrers who successfully refer 25 or more new users to the Platform may apply for the Jellydator Affiliate Program by sending an email to [email protected]. Acceptance of Users in our Affiliate Program is at our sole discretion and subject to the conditions of our Affiliate Agreement.

7. User Content

All data generated or created by the User while using the Service, including but not limited to, exchange API keys, configurations, strategies, and other related information (collectively “Your User Content”) shall be considered private and confidential. The User may, at their sole discretion, make any Private Strategies accessible to other Users by sharing them using special links. Once shared, such Private Strategies will no longer remain private or confidential and shall become part of Shared Strategies on the Platform.

Disclaimer
The Company will not be responsible for any errors, omissions, or inaccuracies in Your User Content or any Shared Strategies available through the Service and any consequences from the use of Your User Content or Shared Strategies. Your decision to create, share or use Your User Content or any Shared Strategies through the Service is entirely at your own risk. You hereby release the Company from all liability arising out of or associated with your use of Your User Content or Shared Strategies.

8. Information Disclaimer

The use of any information made available through the Service, including but not limited to the information received through the use of any Shared Strategies, any third-party exchanges, social media platforms connected by the User or any other third-party sources of data (hereinafter collectively referred to as “Information”), is at the sole discretion and risk of the User. The User acknowledges and agrees that the Information received through the Service does not constitute financial advice from the Company. The Company does not offer any guarantees as to the accuracy or reliability of any Information the User receives through the Service, and the Company shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential, or other) that may arise as a result of the User’s use of the Information.

9. Intellectual Property

9.1. The Company retains all intellectual property rights in the Service, including but not limited to any text, graphics, audio-visual content, algorithms, processes, tools, documentation, software and the like as updated from time to time (“Company Content”).

9.2. All Company Content is subject to trademark, copyright, and other applicable intellectual property laws and international conventions.

9.3. Subject to your ongoing compliance with this Agreement, the Company hereby grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Company Content for your personal use only. Nothing in this Agreement shall be construed as a sale of any Company Content to you. You will not acquire any right, title or interest in or to the Company Content, and the Company reserves all rights that are not expressly granted herein.

9.4. You shall not copy, modify, reverse engineer, create derivative work of, disassemble or decompile any Company Content. You agree that you will not remove or otherwise tamper with any proprietary rights notices affixed on any Company Content.

9.5. You acknowledge and agree that any use or exploitation of the Company Content in violation of this provision may cause the Company irreparable injury. The Company may seek remedy for breach of this provision either in equity or through injunctive or other equitable relief.

9.6. Jellydator, its logos and its marks are the Company’s trademarks, whether registered or unregistered. Any use of the Company’s trademarks for any product/service that is not owned or operated by the Company is expressly prohibited.

10. Non-Provision of Professional Advice

The Company does not purport to provide any form of financial, legal, or accounting advice. Any information obtained through the Service should not be construed as, or used in lieu of, professional legal, accounting, or financial advice. During the term of this Agreement, should you require professional advice in the aforementioned areas, you are encouraged to seek guidance from a qualified lawyer, accountant, or financial advisor familiar with your specific circumstances. The Company disclaims any liability for any loss or damage arising from your use of the Service.

11. Risk Warning

The Platform provides tools for automated market analysis and trading strategy execution, but all trading decisions made using the Service are solely the responsibility of the User. Trading in financial markets carries significant risk, including the possibility of losing some or all of your invested capital. Past performance is not indicative of future results.

You acknowledge and agree that:
11.1. Jellydator does not provide financial advice and is not responsible for any trading decisions made using the Platform.

11.2. The Company does not control or influence market conditions, asset prices, or order execution.

11.3. Trades are executed through third-party exchanges, and Jellydator has no liability for errors, delays, or losses resulting from these services.

11.4. Users are solely responsible for evaluating the risks associated with automated trading and should consult a qualified financial professional if needed.

By using the Service, you accept full responsibility for all risks associated with your trading activities and agree that Jellydator bears no liability for any financial losses incurred.

12. Personal Responsibility

You acknowledge and agree that you are fully responsible for all activities and transactions carried out using the Platform. The Company does not guarantee profits or financial gains and assumes no liability for losses resulting from your use of the Service.

By using the Platform, you expressly understand and accept that:
12.1. You are solely responsible for managing your account settings, trading strategies, and execution of trades.

12.2. The Company does not review, validate, or monitor the effectiveness of any trading strategies configured by Users.

12.3. Any market disruptions, technical issues, or failures in third-party services (including exchanges, brokers, or data providers) are beyond Jellydator’s control and the Company bears no responsibility for any resulting losses.

You acknowledge that your decision to use the Service is entirely at your own risk, and the Company is not liable for any financial or reputational consequences arising from your trading activities.

13. Prohibited Activities

You agree not to:
13.1. Use the Service for any unlawful purposes;

13.2. Use the Service in a manner that violates any provision of this Agreement;

13.3. Share your account log-in credentials with any third parties;

13.4. Use the Service for the purposes of creating competitive service;

13.5. Offer to provide support services or financial advice to other Users;

13.6. Introduce or transmit any virus, Trojan horse, worms or other code or software routine of a malicious nature;

13.7. Modify, copy, adapt, translate, resell, rent, sub-license any portion of the Service;

13.8. Attempt to access the Service through means other than the interface provided by the Company;

13.9. Breach, circumvent or interfere with any security measures used by the Company to protect the Platform and any unauthorised access/use of the Company Content;

13.10. Impose an unreasonable or disproportionately large load on our IT infrastructure;

13.11. Reverse engineer, decompile, disassemble, decipher, or create derivative works of any part or whole of the Service;

13.12. Infringe the copyright, trademark, trade secret, or other intellectual property rights of others;

13.13. Violate the privacy, publicity, or other personal rights of any individual;

13.14. Use data mining, web scraping, robots, spider/web crawlers, or similar data gathering and extraction tools;

13.15. Use the Service in any manner that may disable, overburden, or impair the Service or interfere with other Users’ use of the Service;

13.16. In any way interfere with the proper working of the Service.

Any violation of this provision will result in the immediate termination of your account.

14. Account Termination

14.1. Account termination by the Company
We reserve the right to terminate your account or restrict/suspend your access to our Service at any time for reasons including:

You acknowledge and agree that we will not be liable for any loss, damage, or costs incurred by you or another person from any termination or suspension of your account without notice.

Where we terminate your account as a result of a breach of this Agreement or for compliance with legal order/requirement, you are strictly prohibited from (1) registering a new account for the Service, or (2) accessing the Service through any other unauthorised mechanism.

14.2. Account termination by the User
You may terminate your account at any time by accessing your account settings or by contacting us at [email protected] with the words “Account Termination” in the subject line.

14.3. Consequences of account termination
Once your account has been terminated, you will lose all access to the Service. Please note that if you request the termination of your account, all Your User Content will be purged, and you will not be able to retrieve it after your account is terminated.

14.4. Survival
All provisions of this Agreement that by their nature are intended to survive the termination of this Agreement shall survive.

15. Support Service

We provide technical support services to Users only to the extent that their request relates to our Platform. We do not offer any financial advice, recommendations on strategies, or support for any third-party services.

16. Access to the Service

The Service can be accessed via computers and mobile devices that operate on operating systems identified as compatible with the Website.

17. Maintenance

Your access and use of the Service may be interrupted with or without prior notice for system maintenance, upgrading, testing, repairs, or other related work. We shall not be liable to indemnify you for any loss, damage, costs, or expense that you may suffer or incur as a result of such interruptions.

18. Disclaimer of Warranties

THE SERVICE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES IMPLIED BY A COURSE OF PERFORMANCE AND USAGE OF TRADE.

THE COMPANY DOES NOT OFFER ANY WARRANTIES THAT THE SERVICE: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE UNINTERRUPTED, ERROR-FREE, AND SECURE; (C) WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (D) WILL BE ACCURATE, RELIABLE, OR COMPLETE; OR (E) ANY DEFECTS OR ERRORS WILL BE CORRECTED.

THE COMPANY’S DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS (“THE COMPANY AND ITS OFFICERS”) DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY.

IN NO EVENT SHALL THE COMPANY OR ITS OFFICERS BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM THE USE OF THE SERVICE.

19. Limitation of Liability

IN NO EVENT SHALL THE COMPANY AND ITS OFFICERS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, CONSEQUENTIAL, AND INCIDENTAL DAMAGES OR LOSSES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LOSS OF PROFITS, LOSS OF SAVINGS, LOSS OR CORRUPTION OF DATA OR ANY OTHER SIMILAR LOSSES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE, YOUR RELIANCE UPON ANY INFORMATION AVAILABLE THROUGH THE SERVICE, ANY INTERRUPTION OR CESSATION OF THE SERVICE, EVEN IF THE COMPANY WAS PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. THE SERVICE IS PRIMARILY DESIGNED TO ANALYSE THE DATA PROVIDED BY THE USER, AND THE USER ACKNOWLEDGES AND AGREES THAT ANY RELIANCE UPON INFORMATION RECEIVED THROUGH THE SERVICE SHALL BE SOLELY AT THE USER’S RISK.

THE COMPANY AND ITS OFFICERS’ LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY CLAIM OR ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF THE FOLLOWING AMOUNTS: (1) THE TOTAL AMOUNT YOU PAID THE COMPANY IN THE MONTH WHEN THE CLAIM FIRST AROSE; OR (2) €50 EUR.

SOME JURISDICTIONS DO NOT ALLOW ANY LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES; IF YOU ARE IN SUCH A JURISDICTION, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

20. Indemnification

You hereby agree to indemnify, defend and hold harmless the Company and its officers against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal fees, arising out of or in any way connected with your breach of this Agreement, your negligence or willful misconduct, your use of any Shared Strategies, Your User Content, or your violation of applicable law.

The Company may, at our sole discretion, assume the exclusive defence of any matter otherwise subject to indemnification. You agree that you will not settle any claim without the express written consent of the Company.

21. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Republic of Lithuania, without regard to its conflict of laws principles. The Company and the User hereby irrevocably consent to the exclusive jurisdiction and venue of the courts located in Lithuania in any legal action or proceeding arising out of or relating to this Agreement and waive any objection to such jurisdiction or venue.

22. Severability

If any provisions in this Agreement or part of a provision is found to be unlawful, void, or for any reason deemed to be unenforceable, then that provision or part of the provision will be deemed not to be part of this Agreement to the minimum extent necessary and such severance shall not affect the validity and enforceability of the remaining Agreement.

23. Assignment

You may not assign any rights and obligations under this Agreement, in whole or in part. Any attempt to assign any rights and obligations shall be void. The Company reserves the right to assign any of its rights and obligations under this Agreement to a third party without requiring your consent.

24. No Waiver

Our failure to enforce any right shall not constitute a waiver of that right or any other right.

25. Changes

We reserve the right to modify these Terms of Service at any time, at our sole discretion. If we make any changes to these Terms of Service, we will update the last modified date on the top of the web page where these Terms of Service appear. Please note that if we make any amendments that materially impact your rights or obligations, we will notify you of such changes by email prior to the effective date of such amendments. Unless a different effective date is specified, any changes to these Terms of Service shall be effective from the date the amended version is published. The amended version will supersede all previous versions. We advise you to review these Terms of Service regularly to familiarise yourself with any material changes. By continuing to use the Service after the effective date of the amended Terms of Service, you agree to be bound by such an updated version of the Terms of Service.

The Service may contain links to third-party websites that are not owned or operated by us. Please take note that if you click on any third-party links, you will be directed to that third-party website. Third-party websites have their own Terms and Conditions and Privacy Policy, and you are hereby advised to review their Terms and Privacy Policy prior to using their website. We assume no responsibility for any content made available on these third-party sites or their practices. The availability of any third-party links on our Service does not constitute an endorsement of such third-party’s website or any products/services provided by such third-party. Your access and use of any third-party website, product or services will be solely at your own risk.

27. Notices

27.1. Notice to the Company
All notices to be given to the Company shall be sent to the following email address: [email protected].

27.2. Notice to User
The Company may send notices to you by email to the email address linked to your account at the time of such notice. It is solely your responsibility to keep your account information up to date to ensure you receive all notices.

28. Force Majeure

The Company shall not be liable for the failure to perform any of its obligations in this Agreement if such failure is caused by any force majeure event such as war, epidemic, insurrection, terrorist activities, government sanction, embargo, labour dispute, strike, or any interruption or any failure of electricity or server, system, computer, Internet or telephone service.